Privacy Policy

Micromoney is dedicated to offering financial products and services while ensuring the privacy and security of personal information shared by our clients ('Customer/You/Your/User'). This commitment extends across all our digital platforms, including our website, mobile applications, and social media channels.

This Privacy and Data Security Policy (hereinafter "Privacy Policy") outlines the procedures Micromoney follows to collect, store, and manage customer data through various platforms. This policy applies to all users, current and former, who access our services.

Policy Details and Applicability

This Privacy Policy covers all personal information collected from individuals, including data that can identify a person either directly or indirectly when combined with other information accessible to Micromoney.

This policy applies to all Micromoney services unless specified otherwise. The Company reserves the right to modify this policy and update it on the Micromoney platforms. Users are encouraged to review the policy periodically. The Company will notify users of significant changes.

Information Collected

Device Information:

We collect information from devices used to access the Micromoney platform, such as IP addresses, browsing history, device IDs, geolocation data, and network information. We may also use cookies and webbeacons to collect anonymous data. Information you provide via web forms, account updates, social media interactions, and other channels may also be collected and stored.

Credit Information:

With your consent, we may obtain your credit information, including your credit score and credit report, from Credit Information Companies (CICs).

Other Information:

We collect various data related to your transactions and activities on the Micromoney platform, such as:

  • - Contact Details: Name, address, phone number, email, etc.
  • - Personal Identifying Information: National ID number, birthdate, etc.
  • - Documentation: Proof of address, income documents, PAN, credit reports, etc.
  • - Financial Data: Bank account numbers and other financial details.
  • - SMSData: Access to your SMS inbox with your permission to gather relevant financial information.
  • - Installed Applications: Metadata information for each installed application.
  • - User Personal Information: Email address, public profile information, and mobile number for verification.
  • - Contacts: Information from your phone's contact book.

Consent

By using Micromoney platforms, you consent to the collection, use, and dissemination of your information as described in this Privacy Policy. You also consent to receive communications from Micromoney and its partners through various channels.

Uses and Objectives of Data Collection

The primary purpose of collecting your personal information is to provide you with a secure, efficient, and personalized experience with Micromoney services.

Collection of Personal & Sensitive Data

We collect and securely store information linked to your device and its unique identifiers. Permissions are sought during the app installation process to access necessary information, including:

  • - Camera Permissions: To scan and capture KYC documents.
  • - Storage Permissions: To securely download and store KYC and other documents.
  • - Location Permissions: To assess loan application feasibility.
  • - Phone Permissions: To gather hardware and network information.
  • - SMSPermissions: To retrieve SMS data for internal assessments.
  • - Installed Applications Permissions: To assess creditworthiness.
  • - User Personal Information Permissions: For registration and service access.
  • - Contact Permissions: To gather contact information for fraud detection and risk reduction.

Other Unaffiliated Third Parties

We may share your information with third parties for purposes such as risk management, fraud prevention, customer service, legal compliance, and service provision.

Cookies Policy

We use cookies and similar technologies on certain pages of the app to collect data, analyze page flow, and enhance trust and safety.

Data Retention

Micromoney retains your information as long as necessary to provide services or as required by law. Anonymized data may be used for research and analysis even after the termination of your account.

Advertisement

Micromoney does not display advertisements on its application or website.

Grievance Redressal

For grievances, complaints, questions, or concerns regarding your information or this Privacy Policy, contact:

Name:

Email: Careers@micromoney.co.in

Contact: +91 9773899027

Updating Personal Information

To update your personal information, contact our customer support team via email.

Deletion of Information

To delete your account or personal data, send a request to Careers@micromoney.co.in. Note that this may affect the services you receive.

Change in Privacy Policy

Micromoney reserves the right to update its Privacy Policy periodically. Updates will be posted on the website.

This policy reflects Micromoney's commitment to safeguarding your privacy and ensuring a secure, transparent user experience.